Residential and commercial HVAC services.

Choosing the right service

Start with the symptom, the equipment, and how urgent the problem is.

Heating, cooling, and refrigeration problems can look similar from the thermostat or controller even when the underlying causes are different. When you contact AR AIR, provide the property address, equipment type, what changed, when it started, and whether the system is running. Photos of equipment labels, visible leaks, ice, controllers, or error messages can be useful when sent by text.

Residential heating and cooling

For homes, AR AIR provides heating and furnace service, air-conditioning repair and cooling service, maintenance, and replacement planning. Service may involve the indoor equipment, outdoor condenser or heat pump, thermostat and controls, airflow, drainage, electrical components, or duct-connected system. An onsite diagnosis is the reliable way to connect the symptom to the repair.

Commercial HVAC and refrigeration

Commercial comfort and refrigeration equipment affect employees, customers, operations, and inventory. Tell AR AIR which equipment is affected, whether other systems remain operational, and any temperature or alarm information available. For refrigeration problems, the business remains responsible for its food-safety, product-handling, monitoring, and regulatory procedures while equipment is evaluated.

Installation and replacement planning

Replacement is not simply a matter of matching the old model. Equipment condition, capacity, airflow, ductwork, electrical service, controls, location, access, code and permit requirements, and compatibility with existing components can affect the final scope. The online AC estimate provides an early planning range; onsite evaluation is required before final equipment selection and pricing.

Preventive maintenance

Planned maintenance provides a chance to identify dirty components, operating changes, drainage concerns, worn electrical parts, airflow restrictions, and other developing issues before peak demand. It cannot eliminate every failure, but it can make equipment condition more visible and help owners plan. Review AR AIR Plus options for residential and eligible commercial equipment.

Emergency service

The 24-hour line is intended for urgent heating, cooling, commercial HVAC, and refrigeration problems that cannot wait for normal scheduling. Onsite timing is not guaranteed and depends on technician availability, travel, current demand, equipment type, and safe access. If there is fire, smoke, a gas odor, suspected carbon monoxide, or immediate danger to people or property, contact the appropriate emergency service or utility first.

Before approving work

Ask what was observed, what testing supports the diagnosis, what the proposed work includes, whether related conditions could cause the problem to return, and what should be monitored afterward. AR AIR publishes planning prices for common repairs, but a final price depends on the actual equipment, access, parts, code requirements, and confirmed scope.

Information to keep with your equipment

Model and serial numbers, installation records, maintenance dates, filter specifications, warranty documents, and prior invoices create a useful service history. For multi-unit commercial properties, label equipment consistently so the person requesting service, the technician, and the invoice all refer to the same unit.

What AR AIR needs from the customer

Provide safe access to the equipment and controls, disclose known hazards or access restrictions, and identify who can authorize work. Move stored items away from indoor equipment when practical and secure pets before the visit. Do not climb, open electrical panels, or enter unsafe areas to collect information. Share any timing, tenant, parking, roof-access, or business-hour constraints when the appointment is scheduled.

AR AIR serves Sacramento, Yuba City, Marysville, Oroville, Chico, and nearby Northern California communities. Review the service area and call or text to confirm availability for your address.